Any generic vacuum pump can be used. – The only requirement is that the vacuum pump must be...
Are there any Speedvac alternatives
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FAQs
Can Box2 be used after storing it in a freezer
No. Please email technical support at [email protected] and explain the situation. Our...
Can the SOPHiA solutions be used with any sequencer type or platform?
To confirm, please contact support ([email protected]) to find out if an application...
Has the shipment been sent?
You can request this information in the OR-Ticket assigned to your order.
How are Illumina MiSeq™ Sample Sheets created (for use with Bundle Solutions by SOPHiA GENETICS)?
To create a sample sheet for a MiSeqTM, we recommend using the “”Illumina experiment manager””...
How are Non-Regression Reports obtained?
Upon request, Non-Regression Reports for validated solutions are provided by SOPHiA GENETICS and...
How are transcripts selected in the SOPHiA Platform regarding variant annotation?
The SOPHiA Platform evaluates the impact of each variant using all RefSeq (NM) transcripts of the...
How can diseases be added to an interpretation project?
Diseases can easily be added when a new interpretation project is created. 1) After selecting “Add...
How does hotspot screening work?
Hotspots can be SNVs or INDELs defined at a genomic, cDNA or protein level. The SOPHiA Platform...
How long can individual libraries and captured libraries be stored at -20°C before sequencing?
When stored in low bind tubes, DNA being very stable, libraries may stay at –20°C for months/years...
How should capture libraries be diluted for loading on the Thermo Fisher Scientific Ion S5™ System?
Library pool(s) can be diluted in water to reach the recommended final concentration for...
How to enter BDS numbers when uploading samples to SOPHiA Platform?
BDS numbers should be entered when you create a “New Batch Request”. On the second page of the...