Cookie Policy

1.  Overview

SOPHiA GENETICS SA, which is headquartered at Rue du Centre 172, 1025 Saint-Sulpice, Switzerland, and its subsidiaries[1] (“SOPHiA GENETICS”, “we”, “us” and “our”) may process Personal Data tracked by cookies as defined below, connection data and such other information generated by a web server, including, but not limited to, the information on visitors’ device and browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer, if you use the internet and that may vary from session to session), domain name, URL, referrer and/or visit date/time stamp.

This section explains how and why we use cookies.

2.  What is a Cookie?

A cookie is a small text file containing small amounts of information that is downloaded onto your device (e.g., a computer or smartphone) when you navigate on the web or use an app connected to the web. It allows the website or app to recognize that user and personalize content. Subject to the user’s choices, cookies are used to send information to the user’s browser and allow that browser to send information back to the visited website. Cookies allow for the storage of information about the user’s browsing history during the time that the relevant cookies are valid.

We use cookies for personalizing the content, analyzing the traffic on our website, and providing social media features.

3.  What cookies are collected by us, for which purposes and how long?

The classification of cookies is provided monthly by our partner CookieBot with a description of each cookie and the duration of retention they are designed for.

On our website we collect three categories of cookies:

Necessary cookies:

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These cookies do not store any personally identifiable information.

Preference cookies:

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language, the number of items displayed per page, etc.

We need your consent to use these cookies. If you don’t want these cookies, please select “Allow necessary cookies only” or adapt your selection.

Statistic cookies:

Statistic cookies help us to count the number of visits, the traffic source in terms of interest and demographic, or the behavior of the visitor so we can improve the performance of our website. These cookies are provided by third parties. All the information collected by these cookies is aggregated.

We need your consent to use these cookies. If you don’t want these cookies, please select “Allow necessary cookies only” or adapt your selection.

Marketing cookies:

These cookies are used to track visitors to the Website. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. We also use these cookies to analyze how ads or interactions on social networks brought you to our website.

We need your consent to use these cookies. If you don’t want these cookies, please select “Allow necessary cookies only” or adapt your selection.

Unclassified cookies:

These cookies that we are in the process of classifying, together with the providers of individual cookies.

At SOPHiA GENETICS we have decided to limit the retention period for cookies, and they don’t exceed 13 months (although the provider retention might be defined for longer).

4.  Who may use cookies?

We use the cookies for the sole purpose of SOPHiA GENETICS and its subsidiaries. We are also working with third parties to collect cookies. Hereafter are presented our providers and a link to their website information:  

Regarding Google cookies, please find additional information at:

Regarding Twitter Ads, please find additional information at:

Regarding Pardot cookies, please find additional information at:

Regarding YouTube cookies, please find additional information at:

Regarding LinkedIn (Insight-Tag) cookies, please find additional information at:

5.  How do you consent to cookies processing?

You acknowledge, recognize, and accept that you have given your consent to cookies processing if you actively click to accept cookies as stated in our cookies banner or (ii) you have set your internet browser to allow cookies processing.

Your consent is valid for a defined period. We have set a dedicated period for each cookie that cannot exceed thirteen (13) months (although they might be designed to be retained for a longer period).

 By not giving this consent, you may still be able to access the Website, but some of the Website’s functionalities may be limited.

6.  How to change Cookie settings?

You can change your Cookie preferences at any time.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to check your cookies settings, please visit or

7.  Find out how to manage cookies on popular browsers:

Google Chrome:

Mozilla Firefox:

Microsoft Internet Explorer:


Apple Safari

To find information relating to other browsers, visit the browser developer’s website. To opt out of being tracked by Google Analytics across all websites, visit


Version 2 – September, 2022